The Questions Everyone Asks (And Some You Should)

Who are your typical clients?

Mid-market organizations who've outgrown basic security but don't need enterprise complexity. Healthcare systems, manufacturers, professional services firms, financial institutions — companies that face real threats but need practical solutions. The common thread? They're tired of vendors who profit from confusion and consultants who drop reports and disappear. They want partners who stick around to actually help fix things.

How are you different from other security companies?

Four ways that actually matter: 1.) We connect dots others miss - We think like attackers to reveal how isolated vulnerabilities become critical paths. 2.) We love what we do - We geek out about security so you can focus on your business. 3.) We craft solutions, not run playbooks - Your environment is unique; your security should be too. 4.) We've been doing this since 1997 - Decades of pattern recognition you can't get from certifications alone. Also: We named ourselves after connection, not weapons. That tells you something about our philosophy.

Why should we trust you with our security?

Fair question. We've been protecting mid-market businesses since 1997 — and our client retention rate and relationship lengths speak volumes: We stick around because we actually deliver. But the best answer? Call any of our long-term clients. They'll tell you why they trust us with their crown jewels.

How much do your penetration tests cost?

Our specialty is high-quality penetration testing. We believe in transparency, so we’ll just be up front about this: Our pricing starts at $40K for a three-week full-scope engagement. If you’re ready to make smarter security investments, increase stakeholder trust and reputation, and lower your risk of costly breaches, NWG can help.

What makes a good client for you?

Someone who: 1.) Values expertise and wants to learn, not just delegate. 2.) Understands security is a journey, not a destination. 3.) Prefers honest advice over comfortable platitudes. 4.) Sees security as enabling business, not preventing it. We work best with leaders who want partners, not vendors. If you're looking for someone to just check boxes and send invoices, we're probably not your people.

Will you lock us into proprietary tools?

No. Zero proprietary tools. We use best-of-breed solutions that integrate with what you already have. We succeed when you understand your security, not when you depend on ours. Knowledge transfer is built into everything we do.

How do you handle our data and confidential information?

With paranoia that would make other security professionals proud: 1.) All testing follows documented, approved scope. 2.) Your data never leaves your environment. 3.) NDAs and strict confidentiality protocols come standard. 4.) We treat your information like our own (which is to say: very carefully).

Are we actually at risk, or is this just “security theater?”

Blunt truth: Most organizations we assess have critical vulnerabilities they don't know about. The question isn't whether you have vulnerabilities; it's whether you know about them before attackers do. But no, we don't believe in fear-based selling. We'll tell you your real risk level and help you prioritize what actually matters. Sometimes that means "you're fine for now." We've walked away from business when clients genuinely didn't need us yet

What if we can't afford to fix everything you find?

You don't have an unlimited budget (and neither do we). We'll take a practical approach to helping prioritize things that will have the greatest impact on building resilience. It's about working smarter, not just spending more.

What happens if we have an incident while working with you?

First: We help you contain it, recover and learn from it. That's what partners do. Second: Security isn't about preventing every single attack. It's about building resilience so when something does happen (and eventually, something always does), you bend but don't break. Third: That's exactly why we focus on resilience over perfection. Systems that learn from challenges emerge stronger. We've guided dozens of companies through incidents. None of them look back on it as "that time our security failed.” They remember it as "that time we proved our resilience."

Do you work with companies our size?

If you're a mid-market organization facing real threats without enterprise budgets, that's actually our sweet spot. We've spent decades perfecting security that's right-sized for businesses exactly like yours. Too small? We'll tell you honestly. Too large? Same honesty. We're good at what we do, and what we do is mid-market security.

My question isn't here. Now what?

Ask us directly. We answer every inquiry personally, usually within a few hours during business days. No question is too basic, too technical or too "dumb." If you're wondering about it, someone else is too! And we'd rather you ask than assume.